Teadmistebaas: Acronis

Setup Acronis Plugin

  1. Navigate to WHM > Plugins > Acronis Backup
    Please change the service URL to https://acb.hostinginside.com and fill it with the credentials we provided in your email.
    Login into acb.hostinginside.com

  2. Choose features
    Choose features
    • End-user self-service

      Setting up different service levels for cPanel accounts
      To enable different service levels for cPanel accounts, the WHM administrator needs to create plugin features to define the number of days, for which available recovery points will be shown in the cPanel user interface.

      Note
      For example, suppose that you have 3 cPanel accounts: Account1, Account2, Account3. You can create 3 features:
      1. Feature1: to show recovery points created for the last day
      2. Feature2: to show recovery points created for the last 14 days
      3. Feature3: to show recovery points created for the last 30 days
      If you assign Feature1 to Account1 in the WHM Feature manager, the corresponding cPanel account will see only recovery points created for the last day in its plugin UI. Account2 with Feature2 will be able to access recovery points created for the last 14 days, Account3 with Feature3 - recovery points created for the last 30 days.
      There are two options to create plugin features:
      1. Create all the features automatically during plugin configuration
        Note
        This option works only for the initial plugin installation and configuration. If the plugin is already installed and configured, use the second option - "Create WHM features manually"
        1. Log on to the host as a root user, then open:
          /usr/local/cpanel/base/3rdparty/acronisbackup/srv/config.ini
        2. Add enable_retention_service_plans = 1
          Note
          If this option is enabled (enable_retention_service_plans = 1), but no features are created or set, recovery points will not be shown to any cPanel accounts on this server.
        3. Under the [retention_service_plans] section, add features like shown below:
          acronisbackup_1 = 1
          acronisbackup_14 = 14
          acronisbackup_30 = 30
        4. Restart python service:
          /usr/local/cpanel/base/3rdparty/acronisbackup/scripts/acronis-backup-srv.sh restart
        5. Perform plugin configuration as usual (refer to "Unattended plugin configuration")
        Note
        The naming structure is obligatory: acronisbackup_NUMBER = NUMBER. Entering it in a different way will result in an error.
      2. Create WHM features manually
        1. Log on to the host as a root user
        2. Run the following command:
          vim /usr/local/cpanel/whostmgr/addonfeatures/acronisbackup_1
          where acronisbackup_1 is a file name for the feature.
        3. Add content as shown in the below example: acronisbackup_1:
          Acronis Backup 1 Days Retention
          The second part is a human readable name of the feature that the WHM admin will see in the Feature manager.
        4. Open
          /usr/local/cpanel/base/3rdparty/acronisbackup/srv/config.ini
        5. Add enable_retention_service_plans = 1
        6. Restart python service:
          /usr/local/cpanel/base/3rdparty/acronisbackup/scripts/acronis-backup-srv.sh restart
      3. To create a feature without limitations (all available recovery points will be visible), run the following:
        vim /usr/local/cpanel/whostmgr/addonfeatures/acronisbackup_0
        1. Add content as shown in the below example:
          acronisbackup_0: Acronis Backup Unlimited
    • Reseller self-service

      As a result, WHM Resellers with the selected feature list assigned, will be able to browse, download and recover all the objects belonging to cPanel accounts under them.

      Note
      By default this option is not enabled. After plugin upgrade to version 1.6, WHM Resellers will not be able to access its functionality until the corresponding feature is enabled for the required feature lists.
      Features for different service levels, described in "Enabling self-service for WHM Resellers" can be also assigned to WHM Reseller accounts.
      Note
      Features assigned to WHM Reseller accounts don't affect the service levels of its cPanel accounts. Only features assigned to cPanel accounts directly affect their service level.
    • Encryption

      To encrypt your backups, enable the Encryption switch and set the password in the corresponding wizard settings.

      Note
      Once a backup plan is created and applied, you cannot modify the encryption settings.

      Note
      If you lose or forget the encryption password, you won't be able to recover the encrypted backups.


  3. During the installation, the software checks if the ports required for communication with the cloud platform are open. If any of the ports are closed, the software will display their numbers and the corresponding host names, for which each port should be open. Open the required ports, close the wizard, and restart the installation.
    Installation in progress

    Installation success
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